This Privacy Policy explains how Keltic Lodge at the Highlands and its affiliates collect, use, and share information from or about you when you use our websites and other services that link to this policy.
When you use Keltic Lodge at the Highlands’ website or other services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.
1. TYPES OF INFORMATION WE COLLECT
2. HOW WE USE YOUR INFORMATION
3. HOW WE SHARE YOUR INFORMATION
4. CHILDREN
5. YOUR RIGHTS AND CHOICES
6. LOCATION OF YOUR INFORMATION
7. HOW WE PROTECT YOUR INFORMATION
8. UPDATES TO OUR PRIVACY POLICY
9. CONTACT US
1. TYPES OF INFORMATION WE COLLECT
We, or our service providers on our behalf, may collect the following information about you:
Information You Provide to Us
- Contact and registration information: such as your name, address, telephone number, email address, username, and password.
- Information about you or your friends and family: such as demographic or biographical information, gender, interests, photos, videos, or any other information about you that you provide to us, including information about friends, contacts or referrals.
- Transaction information: payment information such as your credit/debit card details, purchase history, delivery address and other information related to your transaction.
- Competition, sweepstakes and survey information: any information provided when entering competitions, prize draws and sweepstakes we, or a third party on our behalf, may run. We may carry out surveys and panel discussions, which may request that you voluntarily provide additional information.
- Customer care, technical support and other feedback: questions and other messages you address to us directly through online forms and social media platforms. If you contact us by phone, we may record the conversation and/or keep a summary of the call.
- Other information you provide: any other information that you provide to us including, posts, date of birth, content, photos or booking.
2. HOW WE USE YOUR INFORMATION
Depending on the information you provided to Keltic Lodge at the Highlands, we may use your information to:
- responding to your requests or inquiries;
- sending you service-related communications, including announcements and administrative messages;
- sending you newsletters, surveys and information about products, services and promotions offered by Keltic Lodge at the Highlands.
- displaying certain content, such as content you upload and make available, and comments;
- processing your entries into sweepstakes, contests or promotions.
Prevent fraud and defend our legal rights
- protecting the safety of our users and others;
- enforcing our terms of service;
- preventing fraud or any other potentially illegal activities.
3. HOW WE SHARE YOUR INFORMATION
We may share your information with:
- Related Companies: Keltic Lodge at the Highlands, as well as our parent company GolfNorth Properties Inc. to help better tailor services, products, marketing, and advertising to you.
- Service providers that perform certain business-related functions on our behalf: including research and analytics, website hosting, transaction fulfillment, payment, processing database maintenance, contest, sweepstakes and promotion administration, fraud prevention, technology services and platforms, identity management and acquisition and conversion services.
- Social Networks: certain features may be published to your social networks. For example, if you click on a Facebook “like” button on Keltic Lodge at the Highlands, the “like” may appear on your Facebook account. To control this sharing of information, please review the relevant social network’s privacy policy.
Sale or Transfer of all or Part of our Business or Assets
If Keltic Lodge at the Highlands or GolfNorth Properties Inc. is involved in a merger, acquisition, transfer of control, bankruptcy, reorganization or sale of assets, or diligence associated with such matters, we may sell or transfer the information described in this Privacy Policy as part of that transaction.
4. CHILDREN
Most of the services related to Keltic Lodge at the Highlands are intended for users over the age of 18. If you are a parent or guardian and believe your child under 13 has provided us with personal information without consent, please contact us at info@golfnorth.ca.
Minors Under 18
Minors under 18 years old, or their parents, may request the removal of information that they posted to Keltic Lodge at the Highlands’ website by contacting info@golfnorth.ca. Upon such request, Keltic Lodge at the Highlands will anonymize, or remove any content posted by a minor, unless required by law to retain such content or information.
5. YOUR RIGHTS AND CHOICES
You may unsubscribe from our email newsletters or promotional emails by following the opt-out instructions contained in the email. You cannot unsubscribe from service-related, transactional, or emails related to your stay at Keltic Lodge at the Highlands.
6. LOCATION OF YOUR INFORMATION
Keltic Lodge at the Highlands managed by GolfNorth Properties Inc., which is managed in Ontario, Canada. From time to time we may transfer your information from the physical location of Keltic Lodge at the Highlands and GolfNorth Properties Inc.: 400 Golf Course Rd., Conestogo, Ontario N0B 1N0.
7. HOW WE PROTECT YOUR INFORMATION
We maintain procedural, technical, and physical safeguards at Keltic Lodge at the Highlands to help protect against loss, misuse or unauthorized access, disclosure, alteration, or destruction of the information you provide. These safeguards vary depending upon the sensitivity of the information we collect and store. Please be aware that no security solutions are infallible.
8. UPDATES TO OUR PRIVACY POLICY
If we make material changes to the way we collect or use your information, we will notify you by posting a revised version of this Privacy Policy online.
9. CONTACT US
For any questions or complaints about this Privacy Policy or our privacy practices, please contact us at info@golfnorth.ca.